I. For Monthly Subscription

For Monthly Statement and ACH customers, Zerobroker will invoice You on a monthly basis for all Services, and all amounts due under such invoice shall be payable within twenty (20) days after the date of invoice. You shall pay all fees at the current rates in accordance with the current Zerobroker payment policies, which may be modified from time to time at the sole discretion of Zerobroker; customarily by written notice specified on your invoice. You are responsible for all taxes. Certain Services may require pre-paid fees and Zerobroker payment policy may not apply to certain other Services.
For credit card customers, You understand that your credit card may be charged for the services selected immediately upon receipt of your access passwords. Thereafter, your credit card may be charged in advance for services provided. Subscription price may be prorated for partial month at start up.
If any amount due Zerobroker is not paid as specified, such amount will be subject to a finance charge, equal to 1.5% of the unpaid balance per month (18% per annum) or the highest amount allowable by law whichever is greater. Zerobroker shall apply all payments on accounts first to finance charges, and the remainder, if any, to the principal. Zerobroker reserves the right to hold You responsible for reasonable costs associated with collection, including but not limited to collection agency fees.
Payment is due while service is active even if not used. You agree that any returned payment may be subject to a returned payment fee. Prices are subject to change upon notice. Zerobroker reserves the right to deny service to anyone at its sole discretion and to cancel service upon reasonable notice and/or reasonable attempts to notify.

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II. For Shipment and Freight Charges

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​Zerobroker does not charge a brokerage commission to arrange transportation. 

For each Shipment, you will pay Zerobroker the freight charge quoted to you upon acceptance of the applicable Shipment on the Service (“freight charge”), plus any additional charges you may incur related to the Shipment. Freight charges may include, but are not limited to, detention time which may be charged, by way of example, for time beyond 30 minutes at each location for trucks 26 feet or less in length and 120 minutes at each location for trucks over 26 feet in length, overnight storage due to your not being available or able to receive the Shipment from Carrier, any differences between costs for the actual Shipment and the description of the Shipment created on the Service. Zerobroker may change pricing for the Service (from time to time at its sole discretion) by updating the Site and Mobile App and without notice to Users. Carriers Zerobroker engages generally are required to provide advance notice of ancillary services for which they intend to charge additional fees, such as lumper charges, specialized equipment needed for blocking, bracing, marking or securement, “truck ordered not used” fees, extra stop charges and driver assist charges. However, advance notice is not always possible or practical, and Zerobroker may not be able to receive and communicate to you carrier requests for approval of additional charges before the services are rendered. In that event, you agree to pay the costs of any accessorial and/or ancillary services which Zerobroker determines are reasonable and necessary.

You understand and agree that freight charges quoted to you for a specific transport may be increased or decreased at any time without notice unless and until accepted by your formally booking the transport; and that any accepted or quoted freight charges shall not apply to any future shipments you might seek to book with Zerobroker, as the costs of services evolve over time and are subject to changing market conditions.

Unless otherwise agreed by the parties, payment is due to the pick up day from the date of each booking, subject to standard interest charges at 12%/annum for late payment.

When it receives full payment of a freight charge (including all surcharges and accessorial charges), Zerobroker shall display a completed charge screen. This is your electronic receipt, and you should print or save it for your records. You warrant that you have the right to use any credit card(s), checks, or other payment means provided to Zerobroker and used to initiate payment of any freight charge. All information you provide to Zerobroker’s third-party payment processor or to Zerobroker must be accurate, current and complete. You agree to immediately notify Zerobroker of any change in your billing address or the credit card or bank account used for payment hereunder.

You agree not to circumvent payments for scheduled or completed Shipments in any way. All payments shall be in United States dollars. Any amount that is not paid when due will accrue interest at twelve percent (12%) per annum or the maximum rate permitted by applicable law, whichever is less, from the due date until paid. In the event Zerobroker is unable to collect all charges from you due to insufficient funds, you shall be liable for all costs and expenses incurred by Zerobroker in connection with collection of the freight charge, including costs and expenses of a third-party collection agency and attorneys’ fees. Freight charges are non-refundable.